Terms & Conditions

1. Late Returns

Late returns are subject to a late fee of $25 per item per day, which are strictly enforced, no exceptions. We base our business around scheduling and late returns prevent us from getting the item ready for the next client in time.

2. Product Care

Please do not take the item to the dry cleaner or attempt to clean/disinfect products on your own. We handle the cleaning/disinfecting and it's included in the cost of the rental, simply drop the item(s) back to us at our showroom when you're finished with your rental.

We require that you please keep all perfumes and tanning lotions away from the rentals, as these can be tenacious. If your rented items are returned with spray tan stains, you will be charged for the extra time and effort it takes our team to remove the stains from the products. If you do decide to get a spray tan we ask this is done a minimum of 24 hours before you wear the rented pieces, preferably 48 hours prior.

3. Styled Pieces

Once you pick up or receive your item it is considered rented for the time period agreed upon. Unfortunately if you choose not to wear it we cannot refund/credit you for it.

4. Initial Product Condition

Your rented piece has been worn before and therefore may not be in brand new condition. All items are thoroughly cleaned, disinfected and checked over before each rental, and our QA team do their best to rectify any issues, however some minor wear and tear on the products (mainly sunglasses) remains beyond our control. As a sustainable company, we take pride in re-using these pieces and believe that any small imperfections represent the many magic moments this item has already experienced. We hope it will not impact your enjoyment of your rental, but note that The Society is not liable for minor wear and tear issues with the items.

5. The Society Service

The Society allows clients to access the site and select items to purchase or rent products from the onsite location in accordance with these Terms and Conditions. Clients also agree to comply with any terms, conditions, or policies that The Society may provide to users on the website or onsite. The client can choose products to rent from our expansive on-line selection, and make an appointment to pick them up onsite at the showroom. All of this with no limits on the number of times a client can rent. However, we reserve the right to ask for a deposit and/or limit the number of items that a client may borrow at any time and/or to require the return of any or all rental items in your possession in the event you fail to make required payments on time or in the event other factors arise which, in our sole discretion, increase the risk of non-timely payment by you. The current weekly rental rates are outlined in detail on the Site. Appointment pick up time for products you have selected to rent may vary based upon (a) inventory availability, (b) when you place an order, and (c) other circumstances impacting products. Accordingly, The Society makes no guarantees as to actual pick up time of the product(s). We will send you an email or DM letting you know when your product is available in the event of an appointment time needing to be changed.

If you return an item with excessive or abusive damage exceeding normal wear and tear, as determined by The Society in its sole discretion, you agree that The Society may charge your payment method (we currently accept all major credit cards) and collect the full retail price for such an item. You are also responsible in the event of a theft or loss of an item and therefore you will be responsible for the full retail price immediately upon notification of the loss of the item. Rental fees will continue to accrue until the payment is received in full. Additionally, The Society reserves the right to refuse you as a client at any time if we notice multiple cases of excessive damage or abuse to the items you have rented.

The Society reserves the right to cancel any appointment booked at any time prior to the appointment. In the event that funds are authorized/charged are released/refunded by The Society, the funds are then subject to the rules of your financial institution, in determining the time that you will have the funds back.

6. Inventory Availability

Rentals are reserved on a first-come, first-serve basis, and your payment secures your product(s) for you, for your rental dates. As a courtesy to our clients, we make every effort to cross-check if product(s) are going to the same event, however we cannot guarantee this. If renting online, please tell us as much info as possible in the checkout notes about your event (date, venue, name of the event).

7. Billing

When you become a client you will be required to provide The Society with accurate, complete and current information for a valid payment method that you are authorized to use. By signing the terms of the Service, you authorize The Society or its agent to bill your payment method for the applicable per-item purchases or rental fees, pick up charges, any and all applicable taxes, and any other charges you may incur in connection with your use of the Service. Other fees will be charged to your payment method as you incur them.

If The Society does not receive payment from your payment method provider or if your payment method expires or is rejected, you agree to pay all amounts due upon demand. Following any such non-payment, we may require you to provide a second valid payment method before continuing to use the Services and you authorize The Society to charge outstanding fees and other amounts due us against any payment method you have on file with us. The Society reserves the right to take all steps necessary to collect amounts due from you, including but not limited to legal action and/or using third party collection agencies. The Society reserves the right to correct any errors or mistakes that it makes even if it has already requested or received payment. By providing us with your phone number(s), you give your consent for us, our agents, and to our collection agents, to contact you at these numbers, or, at any number that is later acquired for you, and, to leave live, or pre-recorded messages regarding any accounts or services. For greater efficiency, calls may be delivered by an autodialer.

You are solely responsible for any and all fees charged to your payment method by the issuer, bank, or financial institution including, but not limited to, overdraft, insufficient funds, and over the credit limit fees. You agree to notify us about any billing problems or discrepancies within 30 days after they first appear on your account statement. If you do not bring them to our attention within 30 days, you agree that you waive your right to dispute such problems or discrepancies.

We may modify the price, content, or nature of the Service at any time. Rental terms are for 7-day periods and late fees are automatically processed after each late date unless otherwise agreed upon between The Society and the client.

8. Authorizations

We reserve the right to determine whether your payment method(s) is/are pre-authorized to accept a minimum charge equal to each handbag and/or accessory to purchase or rent. In the event we feel the amount of available credit is not sufficient to cover these amounts, we may request the immediate return of all outstanding items and/or that you provide a second valid payment method before continuing to use the Service.

For rented items, an initial authorization for the MSRP of the product(s) is processed; this is to verify the validity of the payment method. This is done if the client decides not to store their credit card information on file in addition to two valid pieces of ID, full name, address and proof of address, phone number and email address. Once the authorization charge is complete, only the rental amount and any applicable taxes/fees will be charged once the item is returned. In the event of a cancellation, the funds authorized are released by The Society and are then subject to the rules of your financial institution, in determining the time that you will have the funds back.

9. Intellectual Property

The Society is a trademark of the company and brand, The Society. All of The Society photos, graphics, logos, page headers, button icons, scripts and service names are trademarks or trade dress of The Society. Any trademarks not owned by The Society that appear on the Site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by The Society. All content and compilation thereof on the Site, including, but not limited to, photos, text, graphics, logos, designs, photographs, button icons, images, data compilations, and software, is the property of The Society, its licensors, or its product suppliers, and is protected by Canada and international copyright laws. No material, including, but not limited to, the material listed above, should be reproduced or used without our express written permission.

10. Actual Damages, Liquidated Damages, Attorneys' Fees and Costs

Actual Damages- In the case of a failure to pay any debts or to return any item(s) when due to The Society (hereinafter, a "default"), you will be liable to The Society for its ACTUAL DAMAGES, including but not limited to the then-current rental payment for each item until said item is received by The Society in an undamaged condition. If said item has not been returned in an undamaged condition before the expiration of 7 days after the date of default, then The Society at its option may alternatively charge you the MSRP as maintained by The Society for that item, plus the number of days rent from the date of default, or seek to recover the wrongfully-retained item plus all rent owed to the date of recovery of the undamaged item. If suit is filed, The Society may assert these measures of damage simultaneously. If an item is not recovered, or if it is recovered in a damaged condition, then The Society will charge you the MSRP as maintained by The Society for said item, plus the number of days rent from the date of default.

Liquidated Damages- The Society spends significant internal resources on its efforts to reduce and recover losses flowing from customer non-payments, from the theft and/or wrongful retention of its products, and from other improper, negligent or fraudulent acts. Because the amount of these internal losses are extremely difficult to calculate, you agree that The Society is also entitled to collect LIQUIDATED DAMAGES-IN ADDITION TO ITS ACTUAL DAMAGES-if The Society commences collection or legal action to recover any amounts due from you, and/or to recover property wrongfully retained by you. In all cases, the LIQUIDATED DAMAGES will consist of a $500 per-item charge for each item that remains unpaid and/or unreturned at the time that The Society commences collection or legal action, which sum is intended to compensate for the expenditure of The Society's internal resources as a result of your breach of contract, fraud or other wrongful or negligent acts. In cases where The Society has been unsuccessful in recovering its merchandise in an undamaged condition prior to the entry of a judgment against you, then The Society's LIQUIDATED DAMAGES will also include an additional 90-day rental charge to cover the period from day 91 through day 180 following your default. This second, 90-day rental period is intended to provide a reasonable estimate of The Society's additional lost rented income caused by your wrongful retention of The Societ's property. It will be charged to you at the same rate as was actually charged for the first 90-day default rental period. You understand and agree that the LIQUIDATED DAMAGES of (i) $500 per item plus (ii) the second, 90-day borrow period for items that are not recovered in an undamaged condition, are not a penalty, but instead are reasonable and necessary estimates of the sums needed to compensate The Society for the loss of its internal resources and for the loss of its future rental income.

Attorneys' Fees, Costs and Interest- If The Society commences litigation to recover its property from you, to recover ACTUAL DAMAGES, and/or to recover LIQUIDATED DAMAGES; you agree that the substantially prevailing party will be entitled to recover its reasonable attorneys' fees and expenses of litigation. You further agree that The Society will be entitled to recover prejudgment interest on its ACTUAL DAMAGES and it's LIQUIDATED DAMAGES from the date of default to the date of judgment entry at the rate of 12% per annum.

Reservation of Rights- The Society expressly reserves its right to seek additional elements of actual damages other than those expressly identified above.

11. Privacy

Any information submitted to The Society is subject to our Privacy Policy, the terms of which are incorporated into these Terms and Conditions. Our Privacy Policy may be found at Privacy. Please review our Privacy Policy carefully.

12. Modifications to Terms and Conditions

The Society ("TS", "we," "us," and "our") reserves the right to change or terminate this Agreement. Please check this section of the Site before using the Site to determine whether a change has been made to these Terms and Conditions. If you do not agree to any changes in the Terms and Conditions as they may occur, please notify The Society of your unwillingness to accept the changes to the Terms and Conditions by emailing customerservice@societymontreal.com ; and (b) by immediately returning all outstanding items and discontinuing your use of the Service and the Site.

13. Agreement

By placing a rental booking with The Society you are agreeing to the above terms and conditions contract. Please ask us if you have any inquiries regarding our terms and conditions. We can be reached during business hours at (514) 889-0611, (514) 616-4080 or via email at customerservice@societymontreal.com